Member Services

Claim Reimbursement

First, you need to obtain a copy of your Major Medical EOB (Explanation of Benefit) and Itemized Statement from your healthcare provider, showing procedures performed.

1. The EOB can be found online via your primary insurance carrier’s portal or you will receive it via mail.
2. The Itemized Statement (or HCFA) can be obtained from your physician’s office/hospital of care.
3. Upload the items below into your Loomis Member Portal via the portal link below:

Loomis Member Portal

Members may also submit reimbursement request via Email or US Mail to the addresses below:

Member Customer Service